Returns Policy

Hassel Free Return for a change of mind 
It's ok you change your mind send it back for an exchange or refund. All watches must be returnable within 30 days, returns must be in original packaging and not used.  Refund is for the full cost of the product.  Refund credits do not include initial shipping charges.  If original order was over $75 with free shipping, then refund credit is reduced by $9.95  

Change of Mind Return to Absolute Watches 30 Camidge Close Kelso NSW 2975

Warranty Repairs 
Absolute Watches provides quality brand new watches.   All watches are covered by manufacturer guarantees.  If however if by the off chance your watch is arrives faulty please contact us.

See below for warranty policies by watch brands.

IMPULSE, SHARK, TONY + WILL, TONY BIANCO WATCHES
Return to Atlantic Accessories Group Unit 6 16 – 18 Northumberland Road, Caringbah NSW 2229 Phone: (02) 9525 7588 Email: watches@atlanticaccessories.com.au 

These brands all have a 1-year warranty on the watch movement and any faults in the manufacture of the case and band evident with early ware.  The warranty excludes damage caused by accident, negligence, water/steam damage. Water resistant watches must have the case resealed after battery changes for warranty to apply.

CACTUS WATCHES
Return to Avantco PO Box 784 Bondi Junction NSW 1355 
Phone: +61 (0) 2 93864949 Email: sheryl@avantco.com.au

The warranty claim will be assessed and the watch either repaired or replaced.   Warranty claims must be accompanied by proof of purchase and with a clear return address & telephone number.   

Cactus watches are warranted to be free from defects in materials and workmanship for a period of 1 year from date of purchase. The warranty covers all manufacturing and mechanical defects, but excludes bands, batteries, and lens damage. This warranty excludes water damage in 3 ATM watches as they are specifically excluded from immersion in water [showering and swimming].

SEKONDA WATCHES
Return to DGA Duraflex Group Australia, Service and Repairs Level 1, 328 High Street, Chatswood NSW 2067 Phone: (02) 9417 0177 Email: service@dgau.com.au 

All Sekonda Watches have a 2-year warranty. Warranty claims to DGA Duraflex Group Australia, claims must be sent by registered mail and include the watch, proof of purchase or guarantee and a description of the fault.

ABSOLUTE WATCHES, MEDLEY, OTHER Watch Bands
For any repair or warranty claim please email watches@absolutewatches.com.au with a detailed description and photographs of the fault.  Watches may be required to be returned for evaluation. Watches will be replacement or refunded. The cost for shipping returns warranties is $9.95 

Return to Absolute Watches 30 Camidge Close Kelso NSW 2975

These brands all have a 1-year warranty on the watch movement and any faults in the manufacture of the case and band evident with early ware.  The warranty excludes damage caused by accident, negligence, water or steam damage in 3 ATM watches as they are specifically excluded from immersion in water [showering and swimming]. Water resistant watches must have the case resealed after battery changes for warranty to apply. 

If you have any questions please do not hesitate to Contact Us.

Kind regards

Rachel Walker
Absolute Watches