Returns Policy

Hassel Free Return for a change of mind 
It's ok you change your mind send it back for an exchange or refund. All watches must be returnable within 30 days, returns must be in original packaging and not used.  Refund is for the full cost of the product.  Refund credits do not include initial shipping charges.  If original order was over $75 with free shipping, then refund credit is reduced by $9.95   Return to Absolute Watches 30 Camidge Close Kelso NSW 2975

Warranty Repairs 
Absolute Watches provides quality new watches, however if by the off chance your watch is faulty all watches are covered by manufacturer guarantees.  See below for warranty policies by watch brands.

Watch Brand - CACTUS Watches
Cactus watches are warranted to be free from defects in materials and workmanship for a period of 1 year from date of purchase. The warranty covers all manufacturing and mechanical defects, but excludes bands, batteries, and lens damage. This warranty excludes water damage in 3 ATM watches as they are specifically excluded from immersion in water [showering and swimming]. Warranty claims must be accompanied by proof of purchase and with a clear return address & telephone number. The warranty claim will be assessed and the watch either repaired or replaced. Return to Avantco PO Box 784 Bondi Junction NSW 1355 Phone :+61 (0) 2 9386 4949  Email: sheryl@avantco.com.au

Watch Brand - SEKONDA Watches
All Sekdona Watches have a 2 year warranty. Warranty claims to DGA Duraflex Group Australia, claims must be sent by registered mail and include the watch, proof of purchase or guarantee and a description of the fault. Return to DGA Duraflex Group Australia, Service and Repairs Level 1, 328 High Street, Chatswood NSW 2067 Phone: (02) 9417 0177 Email: service@dgau.com.au

Watch Brands - IMPULSE, SHARK, TONY + WILL, TONY BIANCO Watches
These brands all have a 1-year warranty on the watch movement and any faults in the manufacture of the case and band evident with early ware.  The warranty excludes damage caused by accident, negligence, water/steam damage. Water resistant watches must have the case resealed after battery changes for warranty to apply. For any repair or warranty claim please email watches@absolutewatches.com.au with a detailed description and photographs of the fault. Watches will be replacement or refunded, watches may be required to be returned for evaluation. The cost for shipping returns warranties is $9.95

Watch Brands – Absolute Watches, Medley, Others
These brands all have a 1-year warranty on the watch movement and any faults in the manufacture of the case and band evident with early ware.  The warranty excludes damage caused by accident, negligence, water or steam damage in 3 ATM watches as they are specifically excluded from immersion in water [showering and swimming]. Water resistant watches must have the case resealed after battery changes for warranty to apply. For any repair or warranty claim please email watches@absolutewatches.com.au with a detailed description and photographs of the fault. Watches will be replacement or refunded, watches may be required to be returned for evaluation. The cost for shipping returns warranties is $9.95 

If you have any questions please do not hesitate to Contact Us.

Kind regards

Rachel Walker
Absolute Watches